Click here for the Wisconsin Chapter of NENA
A partnership of WI-APCO and WI-NENA
Click here for the Wisconsin Chapter of APCO

Center Manager Certification Program
March 7 - 11, 2016  Waukesha County Communications
8:30 - 5:00pm Daily
Registration is Open  -  To Register, CLICK HERE
The Center Manager Certification Program is designed to equip recently-hired, newly promoted, and aspiring PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education.  For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management, and provides education is subject areas that are critically important to anyone looking to forge a long and successful career path.
CMCP, unlike many other upper-level emergency communications training programs, utilizes a real-world, hands-on approach that is focused on topics encountered daily by managerial and supervisory level personnel:  Business Writing, Financial Management, Human Resources, Legal Issues, and Communications Skills.  With a curriculum built by current and former 9-1-1 center managers with decades of combined supervisory and training experience, the program will provide you with knowledge and skills that can immediately and drastically improve your on-the-job effectiveness and enhance your agency's everyday operations.
The search has started for the
Telecommunicator of the Year



Each year Wisconsin Public Safety Communications (WIPSCOM), a cooperative of the Wisconsin Chapters of the Association of Public-Safety Officials International (APCO) and the National Emergency Number Association (NENA) accept nominations for a Telecommunicator of the Year.


The following criteria will be used to select the Telecommunicator of the Year:

   1.   Demonstrates a positive attitude toward all aspects of the job.

   2.   Demonstrates a willingness to participate as a team player.

   3.   Demonstrates flexibility in task assignments and capabilities.

   4.   Demonstrates professionalism and pride in personal appearance, quality of workplace appearance and other factors that merit enhanced respect and esteem of co-workers, supervisors and others.

   5.   Actions which reflect the highest traditions of public safety service.

   6.   Innovative procedures suggested by the nominee, and implementation of these procedures, that enhance productivity, improve standards and demonstrate dedications to the field of public safety communications.

   7.   Demonstrates his or her knowledge of the profession.

   8.   Performance above and beyond the call of duty in a daily routine.

   9.   Held in high esteem by colleagues.

 10.   Demonstrates exceptional courage, foresight, alertness and skill in the performance of his or her profession.

 11.   Acts of valuable communications services, special faithfulness and perseverance.

 12.   Clarity and quality of voice communications via radio and telephone.


Co-workers, supervisors, police officers, community members, and others can nominate dispatchers for this award..


The deadline for nominations is March 11th, 2016. The winner will be notified by March 19th, and the presentation will be made during the WIPSCOM spring training on April 13th, 2016.
2016 is going to be a busy year.  Check our the upcoming events.
Center Manager Certification Program (CMCP)
March 7 - 11, 2016  Waukesha County Communications
8:30 - 5:00pm Daily

Wisconsin 911 Legislative Day

Get the attention of your Legislators.  One-on-One meetings!
Check back for date.

Telecommunicator of the Year

Every Telecommunicator deserves this title!  Submit your nomination now!

2016 Spring Training

April 13th, 2016 - Full Day training at an unbeatable price!

2016 Fall Training

We moved the conference to Spring-2017.  Join us for a smaller venue!

Chapter Meetings for WI-NENA & WI-APCO

Always held together on the same day.

The 2015 WIPSCOM Conference was a huge success!
Thank you to all who attended.
Remember to save the dates for 2017.
May 14 - 17, 2017
A special thank you goes to all our 2015
 Conference Sponsors & Exhibitors.

Click Here to Enter WI-APCO 

Click Here to Enter WI-NENA 

WIPSCOM Event Calendar WIPSCOM Training Current Opportunities Links to Other Resources Telecommunicator of the Year Spring Training 

WIPSCOM NEWS Wisconsin PSAPs Vendors and Others Statewide Interoperability Wireless Resources WI Telecommunicator Emergency Response Taskforce Info on Narrowband Migration